Łódź, Lodzkie, PL, 90-032


Solution Center Team Leader

Łódź, Poland




  • Responsible for delivering best-in-class HR solutions for designated region to drive for operational performance, and balanced with exceptional, high quality and consistently reliable employee experience.
  • Inspires, develops, and motivates team of high performing HR Shared Service professionals
  • Is an escalation point for Solutions Center activities within region and will work with regional manager to manage the day-to-day operations of assigned teams and projects.
  • Manages capacity, volume, team member training, development and talent management, and coaches to achieve daily / weekly / monthly objectives
  • Accountable for ensuring a consistent customer experience, controls (including SOX) and compliance within the team assigned.





  • Previous experience in management of people, process, and service experience in HR Operations (SSC environment preferably).
  • Demonstrated experience in delivering services / providing advisory to others Preferred experience with multicultural and/or with remote customers.
  • Practical knowledge of Polish Labour Law.
  • Two languages as a minimum including English & Polish, knowledge of other languages will be an asset.
  • Problem solving skills in both: process complexity and team relations.
  • Ability to build and sustain relations at all levels.
  • Business acumen.
  • Continuous improvement mindset.
  • Project and change management experienced.
  • Analytic skills.
  • Multicultural awareness preferred.
  • Strong customer service mindset.
  • Demonstrates flexibility in response to unexpected situations.


Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.


McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.




United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.