Assistant QA Manager

Position： QA Manager- Key Account

Job description：
•    Responsible for the supervision of Key Account quality to promote quality improvement and initiate corrective and preventive action to achieve customer satisfaction
•    Direct and manage the quality assurance and quality engineering activities in support of manufacturing operation for Key customers
•    The position is responsible for defining and managing the cross-functional interdependencies with PD, Commercials, Supply Chain, etc. Furthermore, the role provides the long-term quality direction and defines the results desired based on industry performance and meeting customer’s standards.
•    Project management: including broad definition of project roles and responsibilities within Quality organization. The role outlines Quality’s expectations on Key Account for both internal and external stakeholders as it relates to each project. The position gives guidance and oversight of prioritization and resource management for Quality.
•    Ensure consistent and professional management of customer contact(complaints and enquiries) with appropriate and timely responses and escalation of critical complaint issues to business and regional quality team.

Qualifications:
•    University degree above in food science and related majors
•    5+ years working experience in food manufacturing industry
•    Experience in participate in global or international project
•    Able to effectively communicate and coordinate with internal and external personnel 
•    Excellent in both written and spoken English.
•    Familiar with the process and procedure of manufacturing operation

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