CUSTOMER SERVICE REPRESENTATIVE

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日期: 2024年4月3日

位置: SHANGHAI, SH, CN, 200333

公司名: McCormick & Company

customer service

  • Deal with sales orders in SAP system and follow up related customer requirement. Cooperate with other functions to ensure smooth delivery.
  • Monitor PIR, production plan and stock for separate product to ensure order fulfillment and keep the reasonable inventory.
  • Follow up the business processing including new products initiation, new BOM, new customer and new pricing etc.
  • Send invoices to customers and assist finance department on timely AR check and receipt.
  • Deal with customer complaints and feedback promptly. Provide other support for customers as needed.

customer service