SENIOR QA MANAGER

销售主管-北京

Responsibilities:

1.	Responsible for the supervision of Key Account quality to make sure of the product regulation, promote quality improvement and initiate corrective and preventive action to achieve customer satisfaction
2.	Direct and manage the food safety and quality assurance activities in support of manufacturing operation for Key customers
3.	The position is responsible for defining and managing the cross-functional interdependencies with PD, Commercials, Supply Chain, etc. Furthermore, the role provides the long-term quality direction and defines the results desired based on relevant regulation, industry performance and meeting customer’s standards.
4.	Project management: including broad definition of project roles and responsibilities within Quality organization. The role outlines Quality’s expectations on Key Account for both internal and external stakeholders as it relates to each project. The position gives guidance and oversight of prioritization and resource management for Quality.
5.	Ensure consistent and professional management of customer contact(complaints and enquiries) with appropriate and timely responses and escalation of critical complaint issues to business and regional quality team.
6.	Lead risk assessment and root cause analysis activities to protect our brand and lead FSQ continuous improvement efforts by standardizing, challenging status quo, benchmarking internal and external.


Requirements:
1.	Bachelor degree in food science and related majors.
2.	10+ years working experience in food manufacturing industry
3.	Experience in participate in global or international project
4.	Able to effectively communicate and coordinate with internal and external personnel
5.	Familiar with the process and procedure of manufacturing operation
6.	Strong business acumen in understanding the key business drivers and working effectively with various business stakeholders.
7.	An effective leader of people across cultures
8.	Excellent in both written and spoken English

销售主管-北京