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CUSTOMERS PORTALS SPECIALIST I

ŁÓDŹ, Lodzkie, PL, 90-127

Position: Customer Portals Specialist

Based: Łódź, Poland

         

 

MAIN RESPONSIBILITIES:

 

  • Monitor 3rd party customer portals, identify requested documentation, complete requests according to agreed SLAs based on customer segmentation
  • Create technical documentation as requested by customer and upload into customer portals
  • Review and approve technical documentation related to Finished Products to assure Quality & Regulatory requirements are met
  • Work cross- functionally with TSS departments to obtain required information for technical documentation creation
  • Report day to day activities and provide weekly reports on progress to direct supervisor
  • Act as a first point of contact for all 3rd party customer portals related queries
  • Provide feedback on internal processes and best practices in an effort to continually improve the customer experience and overall customer support flow

 

 

CANDIDATE PROFILE:

 

  • Technical education in Food Science or related discipline
  • Good analytical skills
  • Organized, methodical, detail oriented and ability to multitask
  • Able to prioritize and manage time effectively
  • Proactive and flexible approach
  • Good oral and written communication skills
  • Able to work effectively across the business functions, and work effectively as a part of the team
  • Able to support projects related activities
  • Critical thinking and problem solving
  • Fluent English
  • Able to work on a rotating shift

 

 

TO APPLY:

 

If you are looking for a new challenge and want to join a highly motivated team in a rewarding environment, seeking a competitive salary and benefits package and opportunity to work with a global flavour leader. Then please apply via our careers centre at http://www.mccormickcorporation.com/Career-Center.

 

McCormick is an EOE/Veterans/Disabled/LGBT employer. 

WHY WORK AT MCCORMICK?

United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.