Share this Job

CUSTOMERS PORTALS SPECIALIST

Date: 16-Oct-2021

Location: ŁÓDŹ, Lodzkie, PL, 90-127

Company: McCormick & Company

Position: Customer Portals Specialist

Based: Łódź, Poland

         

 

MAIN RESPONSIBILITIES:

 

  • Monitor 3rd party customer portals, identify requested documentation, complete requests according to agreed SLAs based on customer segmentation
  • Create technical documentation as requested by customer and upload into customer portals
  • Review and approve technical documentation related to Finished Products to assure Quality & Regulatory requirements are met
  • Work cross- functionally with TSS departments to obtain required information for technical documentation creation
  • Report day to day activities and provide weekly reports on progress to direct supervisor
  • Act as a first point of contact for all 3rd party customer portals related queries
  • Provide feedback on internal processes and best practices in an effort to continually improve the customer experience and overall customer support flow

 

 

CANDIDATE PROFILE:

 

  • Technical education in Food Science or related discipline
  • Good analytical skills
  • Organized, methodical, detail oriented and ability to multitask
  • Able to prioritize and manage time effectively
  • Proactive and flexible approach
  • Good oral and written communication skills
  • Able to work effectively across the business functions, and work effectively as a part of the team
  • Able to support projects related activities
  • Critical thinking and problem solving
  • Fluent English
  • Able to work on a rotating shift

 

 

TO APPLY:

 

If you are looking for a new challenge and want to join a highly motivated team in a rewarding environment, seeking a competitive salary and benefits package and opportunity to work with a global flavour leader. Then please apply via our careers centre at http://www.mccormickcorporation.com/Career-Center.

 

McCormick is an EOE/Veterans/Disabled/LGBT employer.