Agentic Automation Operations Lead

Łódź, Poland - Hybrid Setting

We are looking for an Agentic Automation Operations Lead to ensure the stability, performance, and continuous improvement of our global AI-driven automation ecosystem. This role combines hands-on automation development with technical leadership, overseeing the maintenance, enhancement, and operational excellence of deployed automation solutions across the organization.

You will play a critical role in ensuring that agentic AI and intelligent automation solutions operate reliably, securely, and efficiently, while leading a team responsible for ongoing support and improvements.

Key Responsibilities:

• Lead the technical delivery of automation fixes, improvements, and enhancements, ensuring alignment with architecture standards and best practices.

• Oversee day-to-day operations of deployed automations, ensuring uptime, performance, and SLA compliance.

• Manage and prioritize the automation maintenance pipeline, balancing corrective, preventive, and enhancement work.

• Design, develop, and improve automation solutions using UiPath, Microsoft Power Platform, and VBA, integrating with enterprise systems.

• Collaborate with delivery teams to ensure a smooth transition from project implementation to steady-state operations.

• Lead and mentor the Automation Operations team, providing technical guidance and performance support.

• Implement monitoring, analytics, and governance practices to ensure reliability, security, and continuous improvement.

Requirements:

• Proven experience in automation development and operations, including hands-on work with UiPath, Power Platform, and VBA.
• Proven experience building and maintaining enterprise-grade automation solutions.
• Strong understanding of agentic AI concepts and integration with enterprise platforms such as SAP, Azure, or Microsoft 365.
• Experience leading or mentoring technical teams in a global or cross-functional environment.
• Understanding of shared services processes such as O2C, P2P, R2R, H2R, or MDM.
• Strong analytical, problem-solving, and stakeholder management skills.
• Ability to manage multiple priorities and work effectively across distributed teams.
• Fluent English.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 

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