CTS ANALYST WITH FRENCH

Position: Customer Technical Services Analyst with French

Based: Łódź, Poland

MAIN RESPONSIBILITIES

• Work as a part of CTS Department and support the team in a variety of administrative tasks in relation to quality assurance area
• Complete customer product specifications and quality documentation
• Ensure that all information is compiled and entered customer portals and McCormick tools correctly
• Respond to external customer technical enquiries in a timely manner, in order to meet business and customer needs, e.g. McCormick position statements, selling specifications, certificates
• Proactively remain aware of customer technical standards and liaise with key McCormick Quality, Technical, Sales , Commercialization representatives
• Remain aware of emerging technical issues to support customer technical requests.
• Cross-trained to ensure that understanding of the requirements of all McCormick strategic customers, and provide cover for other technical team member during periods of absence
• Prepares and leads internal training for new team members
• Manage Strategic size Projects or Customers. Effectively leads multi-functional projects to address and resolve regulatory issues
• Proactively communicating to direct supervisors on any potential changes that could improve ways of working within and outside of their primary scope of responsibilities

CANDIDATE PROFILE

• Food Technology Diploma or related qualification
• Fluent French & English is required
• Previous experience in the food industry (e.g. Quality assurance, technical, R&D, customer services)
• Knowledge of quality systems preferable (e.g. ISO, BRC, EFSIS)
• Computer literacy (specifically Excel, SAP)
• Good oral and written communication skills
• Organized, methodical, good attention to detail
• Able to prioritize and manage time effectively, with a high sense of urgency

COMPANY

At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet.  Join us on our quest to make every meal and moment better.

Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With 11,000 employees around the world and more than $5 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.

While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including KAMIS.

At McCormick, we have over a 100-year legacy based on our “Power of People” principle.  This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.

Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.