CUSTOMER SERVICE ANALYST

Łódź, Lodzkie, PL, 90-032

Customer Service Analyst

Łódź, Poland

 

Contract: 12 months – possible to extend

 

 

Would you like to become a part of a leading organisation that brings the Joy of Flavour to Life and makes Every Meal and Moment Better? 

 

We are currently looking for Order Management/ Customer Service professionals. Do you thrive in a fast paced, international work environment? 

 

If so, you might be the person we are looking for! Our growth starts with yours. 

 

 

MAIN RESPONSIBILITIES 

 

  • Coordinating the entire end-to-end deliver process for our business-to-business customers. 
  • Building strong and long-lasting relationship with both internal and external stakeholders.  
  • Export arrangements coordination. 
  • Cooperation with various internal departments.  
  • Identify opportunities to improve the process for customers and act effectively in taking them forward as appropriate. 

 

CANDIDATE PROFILE 

 

  • Fluent in English - both written and spoken (C1 level)
  • Previous experience within logistics, order management or customer service is nice to have. 
  • Experience in using Microsoft applications and SAP is preferable, but not a must.  
  • Demonstrated problem solving skills. 
  • Good oral and written communication skills. 
  • Ability to work effectively with internal and external customers at all levels 
  • Flexibility and ability to work effectively in a dynamic changing environment.   

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Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.

 

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.

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WHY WORK AT MCCORMICK?

United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.