Łódź, Lodzkie, PL, 90-032

Order Management Specialist with French

Lodz, Poland


18 months contract (possible to extend)




  • Managing customer orders from order receipt to shipment of product.
  • Entering, validating, and releasing orders in the system.
  • Analysing and if possible, resolving customer order discrepancies to prepare orders for downstream fulfilment activities.
  • Managing POD.
  • Managing administrative workflow for any returns.
  • Managing customer and business partners queries: answer questions, investigate and give solution to issues.
  • Ensuring customer satisfaction by proactively making calls to existing customers and business partners inquiring on satisfaction level.
  • Analysing order patterns, shipping alternatives, additional information, etc.
  • Negotiating delivery dates / quantities / freight costs / service penalties when needed.
  • Interacting with Sales, Pricing, Finance, Distribution, Transportation, Master Data teams.
  • Launching customer account creation or modification process.
  • Preparing/analysing data and reporting service performance.
  • Supporting activities with SAP, BW and CTS (cost to serve) analysis and reporting.
  • Performing other commands of supervisor.
  • Undertaking other administrative tasks related to customer services and order processing.



  • Fluent written and verbal English.
  • Strong French language skills.
  • Supply Chain experience in not mandatory but will be a plus.
  • Good analytical skills.
  • Great communications skills and ability to work in international and matrix work environment.
  • Knowledge of SAP (or similar ERP system) will be an additional plus.
  • Good knowledge of MS Office, especially Excel.



Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.


McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.




United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.