Customer Service Analyst with French
Łódź, Lodzkie, PL, 90-032
Order Management Analyst with French
Lodz, Poland (hybrid model)
This position holds responsibility for order management related activities for Consumer French market as well as for overall high-quality service delivery to both internal and external customers
MAIN RESPONSIBILITIES
- Executing order management related activities – order system entry/ release, discrepancy resolution, involvement in delivery arrangements where required
- Managing samples, returns, penalties
- Supporting new customer creation and modification process
- Preparing regular and ad-hoc reports
- Establishing and maintaining relationship with key business stakeholders: Sales, Finance, Master Data, Supply Chain, Distribution teams
- Managing customer and business partners queries
- Implementing improvements to existing processes to increase efficiency of daily operations
CANDIDATE PROFILE
- Fluent French, good command of English; Spanish/ Portuguese will be of extra asset
- Experience and understanding of Customer Service/ Supply Chain/ Distribution areas; French market familiarity will be an advantage
- Excellent analytical skills – fluency with data, systems, reports
- SAP, MS Office (Excel), PowerBI/ VB language will be of extra asset
- Good communication skills, proactivity, solution-orientation
#LI-DNI
COMPANY
At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet. Join us on our quest to make every meal and moment better.
Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With over 14,000 employees around the world and more than $6 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers.
While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands including Kamis and Galeo.
At McCormick, we have over a 100-year legacy based on our “Power of People” principle. This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values.
Agencies: McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.
McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.