Technical Food Services Coordinator

Fixed term contract until the end of May 2027

Łódź, Poland

MAIN RESPONSIBILITIES

• McCormick Regulatory Services Mailbox management – monitoring all incoming e-mails, maintaining e-mails categorization, placing e-mails in appropriate folders.
• Requests assignment to appropriate Technical Shared Services department by creating ServiceNow ticket or to other McCormick departments via e-mail.
• In-Out requests management for Standard McCormick Documentation requests as per agreed SLAs.
• Bundle & Send process management for completed multitask requests as per agreed SLAs.
• McCormick Regulatory Services Daily Meeting management & coordination of appropriate work prioritization based on Business Partners feedback; proactive and reactive communication to TSS all information impacting work prioritization, for example deadlines updates.
• McCormick Regulatory Services Daily Activities Tracker Management – keeping track of all incoming requests including date when action completed and Service Now Ticket Number.
• Managing proactive and reactive communication with internal & external customers’ requests in relation to expected delivery timelines and ticket tracking numbers; managing proactive communication in terms of expected service delays for multitasks.

CANDIDATE PROFILE

• Technical Education Diploma in Food Science or related discipline.
• Internship in Food Industry, Customer Service, or similar area.
• Good analytical skills.
• Organized, methodical, detail oriented and ability to multitask.
• Able to prioritize and manage time effectively.
• Proactive and flexible approach.
• Good oral and written communication skills.
• Ability to work effectively across the business functions and work effectively as part of a team.
• Ability to support projects related activities.
• Critical thinking & problem solving.
• Fluent English.
• Intermediate level of computer literacy (specifically Excel, SAP, Outlook and ServiceNow desirable).
• Ability to work in a 2-shift pattern (1st shift start between 7:00am and 10:00am, 2nd shift start at 2:00pm).

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.