QA TECHNICIAN I

McCormick & Company, Incorporated, a global leader in flavor, is seeking a QA Technician – 1st Shift reporting to a Warehouse Team Manager. This individual will work in Byhalia, MS.　

With more than $5 billion in annual sales, the Company manufactures markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufacturers and foodservice businesses. We create differentiating flavors consumers prefer with unmatched quality, science, innovation and service. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick.  McCormick makes every moment and meal better™

As a company recognized for exceptional commitment to employees, McCormick offers a wide variety of benefits, programs and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays and vacations.

Under the general direction of distribution operations leadership, the QA Technician will work in a High Performance Organization Operating Model enviornment performing QA Technician / Inspector / Auditor functions. To a certain extent, the candidate will be self-directed, but at times will need to participate on team based needs, meeting performance goals, maintaining a clean/safe work environment, and maintaining a high level of quality and service to their customers.

KEY ROLES & RESPONSIBILITIES, INCLUDE ONLY ESSENTIAL FUNCTIONS: (Include percent of time for

each and include any people management and leadership responsibilities. Key responsibilities are major areas of accountability and

are the primary functions of a job or the purpose for the job’s existence. These usually do not represent less than 5% of a normal work

schedule.)

1 IMPORT: Manage the review and regulatory release of import items. This involves communicating with various functions including the import/export groups to obtain release if the information is not in SAP. Generate various weekly warehouse inventory reports; Issues Quality Notification (QN) Defective Material Report (DMRs) for materials that are out of specification, Past Shelf Life (PSL). Issues Defective Material Alert (DMAs) for materials when appropriate. Coordination of timely quarantine and Quality Notification process including disposition of discrepant materials. Satisfy all product sample requests. 25

2 QUALITY: Follow-up as instructed by division and plant QA representatives on specific customer complaints. This often involves sampling and the examination of products for specific attributes. This could also include troubleshooting warehouse issues for the correction of damage and carrier complaints. Research historical records for causes or information. Process inbound returns and support inbound receiving; update fixed bins for PSL on a regular basis. Provide troubleshooting support to distribution center by investigating issues that adversely affect product quality and recommending potential solutions. Conducts walk throughs of the warehouse locations for inspection of GMPs, Sanitation, etc. 35

3 PEST CONTROL PROGRAM: Works with external service provider on management of pest control program. This includes the review of weekly service records, coordination with conjunction of Maintenance Manager, and follow-up on identified corrections, maintenance of pest control reports. Performs weekly trap inspections at warehouse locations. 20

4 AUDITS: Conduct monthly sanitation/Food safety audit for the facilty. Responsible for leading regulatory inspections, and 3rd party/customer audits (e.g. AIB, Subway, etc.). Represents QA within the facility to coordinate follow-up and correction of outstanding issues. Issue, manage, and provide feedback on Certificates of Analysis (COAs). Work toward reducing returns through participation in NA Service Improvement cross functional teams. Involved in cross-functional team meetings, using structured problem solving processes, tools and/or techniques. 10

5 JTE: Any/all JTE Quality, Visual Factory, and other related items Other duties as assigned 10

EDUCATION: (Indicate the minimum requirement. If experience is acceptable in lieu of education, please indicate that as well.)

A. Discipline If other, please explain: Relevant Technical Discipline

B. Minimum level of education required to perform the job. GED

C. Preferred level of education – why? European CIPD Required or Preferred?

EXPERIENCE: (Minimum number of years and type of experience required to perform the job, specify number of years in

relevant disciplines/ roles.)

Individual will preferably enter this role with a combination of demonstrated technical and self-directed skills equivalent

BUSINESS EXPERTISE: (Explain the degree of understanding required of the industry, commercial environment and of

competitors’ products/services.)

Basic understanding of how all areas integrates with other areas and co-ordinates to contribute to the achievement of

goals. This individual must have the capability of earning/maintaining a Fork Truck / PIT License.

PROBLEM SOLVING: (Describe the nature and complexity of the problems this position encounters on a recurring basis.

Consider the level of innovation required and include environmental complexity of resolving issues. Include whether there

independence of judgment? Are there defined structures in place for jobholders to rely upon when faced with problem solving?)

Uses judgement based on the analysis of information.

Requires attention to detail in making evaluative judgements based on the analysis of factual information.

Expected to resolve problems by identifying and selecting solutions through the application of technical experience and

review of precedents.

NATURE & AREA OF IMPACT

A. To what degree does this job affect the business through interactions with customers, making decisions, defining or setting strategy, etc.?

Shared responsibility for quality, timeliness of end results

Directly impacts quality, service and cost of goods, whether through interaction with vendors, internal departments, direct labor, or equipment.

B. What is the breadth of the impact that this job has, either positive or negative (i.e. Affects own team, department, function, business unit, geography, entire business, etc.?

The impact of the job is on the Quality and Distribution functions at the facility as well as the customers receiving product from that location. The performance of the teams will be directly affected by the performance of the individual.

INTERACTIONS & INTERPERSONAL SKILLS: (Explain specific interpersonal skills necessary for this role, i.e. courtesy and tact, negotiation skills, represents business at external functions or to government bodies, etc. In addition, describe the nature, level and frequency of interactions this job has with internal and external parties. Please only consider the types of interactions that are regular and ongoing requirements of the job.)

Sound and comprehensive communication and diplomacy skills are required in order to exchange complicated

information, including sensitive information or information that is difficult to communicate because of its content or its

audience.

OTHER SKILLS & ABILITIES: (Explain other specific skills and abilities minimally required for this role. Indicate what

ability or skill is required, at what level or in what amount, and for what purpose. Be sure to include computer skills, communication

and organizational skills, etc.)

Experience in access database.

Strong skills in MS Excel, Word, PowerPoint.

Strong skills in written and verbal communication skills

Strong understanding of SAP transactions (Quality and Inventory focused) and SAP results/data 

Top five McCormick Leadership Competencies that were identified in the Success Profile as critical to all Team Manager

(first level supervisor) roles in the High Performance System are indicated below

CORE COMPETENCIES: (Please check the competencies which are critical for performing the job. For definitions of these

to a minimum of 3 year of experience within the Quality/QA function.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.