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QA Technician I - Split Shift

Byhalia, MS, US, 38611

McCormick & Company, Incorporated, a global leader in flavor, is seeking a QA Technician I reporting to a Team Manager I. This individual will work at the Regional Distribution Center located in Byhalia, MS. 


With more than $5 billion in annual sales, the Company manufactures markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufacturers and foodservice businesses. We create differentiating flavors consumers prefer with unmatched quality, science, innovation and service. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick.  McCormick makes every moment and meal better


As a company recognized for exceptional commitment to employees, McCormick offers a wide variety of benefits, programs and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays and vacations.




Under the general direction of distribution operations leadership, the QA Technician will work in a High-Performance Organization Operating Model environment performing QA Technician / Inspector / Auditor functions. To a certain extent, the candidate will be self-directed, but at times will need to participate in team-based needs, meeting performance goals, maintaining a clean/safe work environment, and maintaining a high level of quality and service to their customers. 



  •  Manage the review and regulatory release of import items.  This involves communicating with various functions including the import/export groups to obtain release if the information is not in SAP. Generate various weekly warehouse inventory reports; Issues Quality Notification (QN) Defective Material Report (DMRs) for materials that are out of specification, Past Shelf Life (PSL).  Issues Defective Material Alert (DMAs) for materials when appropriate. Coordination of timely quarantine and Quality Notification process including disposition of discrepant materials.  Satisfy all product sample requests.  

  • Follow-up as instructed by division and plant QA representatives on specific customer complaints. This often involves sampling and the examination of products for specific attributes.  This could also include troubleshooting warehouse issues for the correction of damage and carrier complaints.  Research historical records for causes or information. Process inbound returns and support inbound receiving; update fixed bins for PSL on a regular basis. Provide troubleshooting support to the distribution center by investigating issues that adversely affect product quality and recommending potential solutions. Conducts walk-throughs of the warehouse locations for inspection of GMPs, Sanitation, etc. 

  • Works with external service providers on the management of pest control programs.  This includes the review of weekly service records, coordination with the conjunction of Maintenance Manager, and follow-up on identified corrections, maintenance of pest control reports.  Performs weekly trap inspections at warehouse locations. 

  • Conduct monthly sanitation/Food safety audits for the facility.  Responsible for leading regulatory inspections, and 3rd party/customer audits (e.g. AIB, Subway, etc.).  Represents QA within the facility to coordinate follow-up and correction of outstanding issues.  The issue, manage and provide feedback on Certificates of Analysis (COAs).  Work toward reducing returns through participation in NA Service Improvement cross-functional teams.  Involved in cross-functional team meetings, using structured problem-solving processes, tools, and/or techniques. 

  • Any/all JTE Quality, Visual Factory, and other related items 

  • Other duties as assigned 



  • Individuals will preferably enter this role with a combination of demonstrated technical and self-directed skills equivalent to a minimum of  3 year of experience within the Quality/QA function. 

  • Basic understanding of how all areas integrates with other areas and co-ordinates to contribute to the achievement of goals. This individual must have the capability of earning/maintaining a Fork Truck / PIT License. 

  • Uses judgement based on the analysis of information. 

  • Requires attention to detail in making evaluative judgments based on the analysis of factual information.  

  • Expected to resolve problems by identifying and selecting solutions through the application of technical experience and review of precedents. 

  • Sound and comprehensive communication and diplomacy skills are required in order to exchange complicated information, including sensitive information or information that is difficult to communicate because of its content or its audience. 



  • Experience in access databases. 

  • Strong skills in MS Excel, Word, PowerPoint. 

  • Strong skills in written and verbal communication skills 

  • Strong understanding of SAP transactions (Quality and Inventory focused) and SAP results/data 



McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 




United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Nearest Major Market: Memphis