QA Technician I

McCormick & Company, Incorporated, a global leader in flavor, is seeking a Quality Assurance Technician reporting to a Team Manager. This individual will work at the Regional Distribution Center located in Byhalia, MS. This role is on first shift, Monday - Friday 6 am - 2 pm. 

With more than $5 billion in annual sales, the Company manufactures markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufacturers and foodservice businesses. We create differentiating flavors consumers prefer with unmatched quality, science, innovation and service. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick.  McCormick makes every moment and meal better™

As a company recognized for exceptional commitment to employees, McCormick offers a wide variety of benefits, programs and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays and vacations. 

Job Overview:

Under the general direction of distribution operations leadership, the QA Technician will work in a High Performance Organization Operating Model enviornment performing QA Technician / Inspector / Auditor functions. To a certain extent, the candidate will be self-directed, but at times will need to participate on team based needs, meeting performance goals, maintaining a clean/safe work environment, and maintaining a high level of quality and service to their customers.

Key Roles & Responsibilities:

• IMPORT:  Manage the review and regulatory release of import items.  This involves communicating with various functions including the import/export groups to obtain release if the information is not in SAP. Generate various weekly warehouse inventory reports; Issues Quality Notification (QN) Defective Material Report (DMRs) for materials that are out of specification, Past Shelf Life (PSL).  Issues Defective Material Alert (DMAs) for materials when appropriate. Coordination of timely quarantine and Quality Notification process including disposition of discrepant materials.  Satisfy all product sample requests.
• QUALITY: Follow-up as instructed by division and plant QA representatives on specific customer complaints. This often involves sampling and the examination of products for specific attributes.  This could also include troubleshooting warehouse issues for the correction of damage and carrier complaints.  Research historical records for causes or information. Process inbound returns and support inbound receiving; update fixed bins for PSL on a regular basis. Provide troubleshooting support to distribution center by investigating issues that adversely affect product quality and recommending potential solutions. Conducts walk throughs of the warehouse locations for inspection of GMPs, Sanitation, etc.
• PEST CONTROL PROGRAM: Works with external service provider on management of pest control program.  This includes the review of weekly service records, coordination with conjunction of Maintenance Manager, and follow-up on identified corrections, maintenance of pest control reports.  Performs weekly trap inspections at warehouse locations.
• AUDITS: Conduct monthly sanitation/Food safety audit for the facilty.  Responsible for leading regulatory inspections, and 3rd party/customer audits (e.g. AIB, Subway, etc.).  Represents QA within the facility to coordinate follow-up and correction of outstanding issues.  Issue, manage, and provide feedback on Certificates of Analysis (COAs).  Work toward reducing returns through participation in NA Service Improvement cross functional teams.  Involved in cross-functional team meetings, using structured problem solving processes, tools and/or techniques.

• JTE: Any/all JTE Quality, Visual Factory, and other related items

• Other duties as assigned

Experience:

• Demonstrated technical and self-directed skills equivalent to a minimum of 3 years expereince withing Quality/QA functions
• Must have the capability of earning/maintaining a Fork Truck / PIT License.

• Uses judgement based on the analysis of information.

• Requires attention to detail in making evaluative judgements based on the analysis of factual information. 

• Expected to resolve problems by identifying and selecting solutions through the application of technical experience and review of precedents.

• Effective communication (both written and verbal)

• Strong MS Excel, Word, and PowerPoint (preferred)

• Experience in access database and SAP transations, especially Quality and Inventory focused (preferred)

Current McCormick employees who meet these qualifications and are interested in pursuing this position must notify their direct supervisor and their unit HR representative prior to applying.

First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity.

McCormick may recruit external candidates concurrently to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates. It is the policy of McCormick and Company to select and promo for all positions without regard to race, color, national origin, religion, sex, gender, gender identity, gender expression, pregnancy, age, marital status, veteran status, sexual orientation, disability, or any other protected status.