Training Crew Leader

McCormick & Company, Inc., a global leader in the spice, flavor, and seasonings industry, is seeking a full-time Training Crew Leader. This new hire will work at the Regional Distribution Center, located at 1550 MS 302 in Byhalia, MS and will report to a Team Manager.

McCormick & Company, Incorporated is a global leader in flavor with approximately 14,000 employees worldwide. With over $6 billion in annual sales across 160 countries and territories, we manufacture, market, and distribute spices, seasoning mixes, condiments, and other flavorful products to the entire food industry including e-commerce, retail,food manufacturers and foodservice businesses. Our most popular brands include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane, and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick. Our Purpose is "To Stand Together for the Future of Flavor and our Vision is "A World United by Flavor—where healthy, sustainable and delicious go hand in hand."

As a company recognized for its exceptional commitment to employees, McCormick offers a wide variety of benefits, programs, and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays, and vacations.

Position Overview 

Under the direction of the manager, the Training Coordinator position will play a key role in supporting McCormick’s capability growth.  

This position will provide global support and coordination for the development, delivery planning, and execution of the training program. The position will maintain a detailed understanding of the deployment tasks and activities across the program, including status, release dates, issues and risks, and readiness, to ensure effective training delivery to Super Users and End Users. The Coordinator reviews and evaluates the effectiveness of training based on business results, feedback, and quantitative measures and recommends improvements. This position works closely with a team of internal Trainers and Site Coordinators. The position will partner closely with the Change Leaders, Project Managers, Deployment Team, L&D Managers, Business Leaders, and external contractors to ensure effective delivery of the training program, monitor performance, and increase adoption. 

The position will manage the coordination and delivery execution of a learning program that impacts McCormick’s global organization, including educating approximately 130 end users on significant changes to their ways of working through deployment of new business processes, roles and responsibilities, and new SAP technology. Building the McCormick of the future will include the enterprise-wide modernization and improvement of our enterprise resource planning (ERP) systems into one, global instance of SAP and reinventing the way we work. This transformation is a significant investment in technology and business process and more importantly an investment in our future to strengthen our competitive position in the global market. 

Key Responsibilities 

• COORDINATE TRAINING DEPLOYMENT FOR TRANSFORMATIONAL INITIATIVES: Support the development of the training deployment approach and strategy. Develop the delivery plan and detailed training schedule. Coordinate training planning and delivery execution across a team of internal Trainers and Site Coordinators. Coordinate training delivery to Super Users and End Users. Oversee Site Coordinators in set up of training sites and execution of training sessions. Coordinate training delivery logistics with Trainers, Site Coordinators, and Super Users. Project manage training delivery.
• SUPPORT TRAINING EXECUTION MONITORING AND PERFORMANCE IMPROVEMENT: Provide reporting regarding training completion, assessment scores, and other data that indicates successful training outcomes. Review and evaluate the effectiveness of the training program, provide recommendations, and support continuous improvement. Monitor and report End User readiness and performance/adoption status of solutions, standards, and processes.
• EXECUTE ROLE MAPPING: Support and execute role mapping for End Users. Ensure right training is assigned to End Users in each deployment.
• MANAGE TRANSLATIONS AND TRAINING DOCUMENTATION: Coordinate translation of training materials. Maintain master set of training materials for refinement and/or localizations in Enable Now.  
• SUPPORT ONGOING TRAINING: Manage planning and execution of additional post go-live training and support sessions required to resolve End User understanding, performance, or issues after go-live. Arrange training for New Hires and End User continual skill development.
• SUPPORT GLOBAL LEARNING NETWORK: Participate in a global network of McCormick Learning & Development/HR professionals involved in learning and development to share best practices and coordinate global initiatives. 

Required Qualifications 

• Experience in Business, Communications, Psychology, OD, ISD, HR, Supply Chain, or related professional area
• Functional/industry/commercial knowledge, business acumen
• 1+ years of business experience working in training, deployment, project management, or process and performance improvement
• Experience developing and implementing a learning strategy and related program components 
• Experience translating technical concepts and business information into various forms of documentation
• Experience tracking relevant KPIs
• Experience with digital learning platforms, such as Enable Now
• Experience working with and influencing at all levels of leadership within an organization
• Excellent interpersonal, collaboration, partnership, coaching, and customer service skills
• Ability to coach/mentor for enhanced performance and development
• Ability to navigate through highly matrixed work environment to achieve business outcomes and influence without direct authority  
• Advanced ability to work within a virtual team environment
• Ability to operate in a fast-paced environment with evolving and competing requirements and priorities
• Confidence to present new ideas and drive innovation
• Strong proficiency with Microsoft PowerPoint, Word, Excel, Teams, SharePoint, etc.
• Ability to create and modify complex spreadsheets and relational databases
• Ability to gather, assemble, correlate, and evaluate complex data
• Ability to maintain a scorecard to monitor training delivery and learning effectiveness
• Strong analytical and problem-solving skills and acute attention to detail
• Ability to identify and address all dependencies to ensure successful project delivery
• Ability to measure and assess the effectiveness of training delivery
• Advanced presentation, organization, and meeting facilitation skills 

Preferred Qualifications

• Manufacturing environment experience and understanding of supply chain
• Understanding of SAP and Enable Now 

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.