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Customer Supply Chain Sr. Manager


McCormick & Company, Inc., a world leader in the spice, flavor and seasonings industry, is seeking a full time Supply Chain Planning Sr Manager- Customer on the NA Supply Chain planning team supporting a major industrial customer. This new hire will work in Global headquarters, located at 24-1 Schiling Rd in Hunt Valley, MD or one of McCormick Sales Office. The supply Chain Planning Sr Manager- Customer will report to a Director Customer Supply Chain Collaboration. 

With more than $5 billion in annual sales, the Company manufactures markets and distributes spices, seasoning mixes, condiments and other flavorful products to the entire food industry – retail outlets, food manufacturers and foodservice businesses. We create differentiating flavors consumers prefer with unmatched quality, science, innovation and service. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick. McCormick makes every moment and meal better

As a company recognized for exceptional commitment to employees, McCormick offers a wide variety of benefits, programs and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays and vacations.



Position Overview

Responsible for providing strategic leadership and direction to drive the McCormick CPD Customer Supply Chain organization towards the goal of delivering superior service, achieving customer intimacy and delivering value to both McCormick and its customers. Responsibilities to include implementing strategy and operations for the US CPC Customer Supply Chain team, establishing and driving efficient practices to optimize and streamline processes to enable proactive intervention and driving behaviors that result in collaborative relationships both externally and internally. The primary goal of this team is to make supply chain a competitive advantage for McCormick. 


Key Responsibilities

  • Accountable for the input to and implementation of Customer Supply Chain, Customer Collaboration and Customer Intimacy strategies (including Collaborative Planning, Forecasting and Replenishment) to drive closer value alignment between McCormick and targeted customers.
  • Responsible for leading the Customer Supply Chain Organization on select accounts, which includes direct oversight of multiple Customer Supply Chain managers. This includes accountability for insuring the delivery of high quality and actionable performance management, talent management, succession planning and team building activities for the direct Customer Supply Chain team.
  • Accountable for cultivating strategic supply chain relationships with targeted customers.
  • Oversight to the development and delivery of customer scorecards, supply chain performance targets and the continuous improvement process to insure delivery against customer service and performance strategies.
  • Build relationships to facilitate knowledge sharing across functions, business units and broader CSC team.
  • Objectively assess business processes to identify gaps and solutions to improve our customer supply chain and commercialization efforts.


Required Qualifications

  • Bachelor’s Degree in Business, Supply Chain or related
  • 8+ years Business experience with experience in Supply Chain or related field; 3+ years supervisory experience.
  • Strong operational management skills and experience in planning and execution across a variety of products and supply sources.  Strong spreadsheet and presentation skills. 
  •  Knowledge of Manufacturing processes, inventory management, warehouse and distribution.
  • Ability to influence decisions/practices within other McCormick functions and supply chain practices with customers. 




McCormick & Company is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 




United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.