Sales Operations Specialist II

Geneva, IL, US, 60134 LAKEWOOD, NJ, US, 08701 HUNT VALLEY, MD, US, 21031

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.


McCormick & Company, Incorporated is a global leader in specialty flavor. With over $6 billion in annual sales across 170 countries and territories, we manufacture, market and distribute spices, seasoning mixes, condiments and specialty flavor products to the entire food industry including e-commerce channels, grocery, food manufacturers and foodservice businesses. Our most popular brands with trademark registrations include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick.


We are looking to hire a Sales Operations Specialist II immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland or our McFONA site in Geneva, IL.


What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation

• Career growth opportunities

• Flexibility and Support for Diverse Life Stages and Choices

• We prioritize our communities and the planet we share. We are proud to be awarded as a Diversity Inc. Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products)

• Wellbeing programs including Physical, Mental and Financial wellness

• Tuition assistance


Position Summary:

This position will be one of the primary internal contacts for the North American Flavor Sales Team, to enable increased customer facetime by leading internal & external sales activities, specializing in NA Flavor divisions Customer Agreements. Additional responsibilities include improving processes to provide timely and accurate information to customers, business units, sales team & leadership. Based within the Sales Ops team, we are also the business owners for McCormick’s CRM platform.



  • Sales Operations process owner for customer agreement across McCormick’s North American Flavor Group including, but not limited to NDA’s, MSA’s, Code of Conduct, Sustainability.
  • Implement, optimize, and lead processes which increase customer face time for the sales team across McCormick’s North American Flavor Group
  • Ensure effective and efficient use of across the North American Flavor Group including training, data accuracy & analytics for reporting and dashboarding
  • Partner with x-functional team members at McCormick USA, McCormick Canada, Brand Aromatics & FONA on special projects to drive continuous improvement. Some travel may be required.
  • Ownership of some Inside Sales customers to deliver a balance of customer intimacy & growth. Some travel may be required.



  • 3-6 years of B2B experience in a Sales support role
  • Passion & understanding of the food industry and competitive landscape
  • Certification or degree in paralegal studies


Preferred Skills:


  • Preferred BA in Business/Marketing/Technology or related discipline
  • Experience in the Flavor/Ingredient industry preferred
  • Great Communicator & listener
  • Strong analytical & organizations skills to turn data into information
  • Ability to manage multiple projects at a time & work with many cross functional teams
  • Problem solving while working within established processes and timelines
  • Experience working with functional partners such as Customers, Sales, Marketing, Sales Operations, and Supply chain
  • Presentation skills & competent with phone, email, and MS-Office
  • Demonstrates excel/reporting/dashboarding skills
  • Experience working with (or adjacent technology platforms)




McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 


United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Nearest Major Market: Chicago