HR Service Desk Specialist III
HUIXQUILUCAN, Estado de México, MX, 52779
You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.
McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.
We are looking to hire a Solution Center Specialist III in a Hybrid (60/40) capacity for our site in Interlomas, Edo. Mex.. This is 3 days in the office and 2 days remote.
Please submit your CV in English.
What We Bring To The Table:
The best people deserve the best rewards. In addition to the benefits, you’d expect from a global leader (health insurance, paid time off, etc.) we also offer:
- Competitive compensation
- Career growth opportunities
- Flexibility and Support for Diverse Life Stages and Choices
- We prioritize our communities and the planet we share
- Wellbeing programs including Physical, Mental and Financial wellness
About the role:
We are looking for an HR Operations Specialist to join our global HR team within the Global Business Services (GBS) organization in Mexico City. As part of this international team, you will support the employee life cycle and recognition processes for colleagues in Mexico, El Salvador, USA, Canada and other coutries. The role includes HR administration, data management, documents preparation and handling employee queries, in close collaboration with payroll, compensation & benefits, and other HR teams across regions.
Key responsibilities:
- Provide HR administrative support for leave management, carfleet administration and audits, further education contracts, probationary period, and other Tier 2/3 processes.
- Respond to HR-related queries via AskHR / ticketing system.
- Maintain accurate and compliant employee records in HR systems and tools.
- Collaborate with global stakeholders in payroll, compensation & benefits, and legal.
- Contribute to process improvements and HR digitalization initiatives.
What we are looking for:
- Bachelors’ degree in Human Resources, business, communications, psychology or equivalent preferred.
- 2+ years of experience in HR Operations / HR Shared Services / HR Generalist role
- Familiarity with HR systems (Workday, SAP, SuccessFactors, or similar)
- Strong organizational skills, attention to detail, and proactive mindset
- Excellent communication and customer service skills across cultures
- Fluent Spanish and English (additional language, e.g. Portuguese, is a plus)
What we offer:
- Stable employment in a large international GBS environment.
- Hybrid work model with a modern office in Mexico City.
- Competitive salary and benefits (private health insurance, training budget, wellbeing programs).
- Daily collaboration within a global HR team, supporting multiple countries across the Americas and Europe.
- Ongoing training, mentoring, and career growth opportunities within HR.
- A diverse and inclusive workplace where your ideas matter.
As an Equal Opportunities employer, McCormick is committed to an inclusive workforce.