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Business Analyst - Digital


McCormick & Company, Inc., a global leader in the spice, flavor, and seasonings industry, is seeking a full-time Business Analyst, Digital. This new hire will work at our Global Headquarters, located in Hunt Valley, MD. 


McCormick & Company, Incorporated is a global leader in flavor with approximately 13,000 employees worldwide. As a Fortune 500 company with over $5 billion in annual sales across 160 countries and territories, we manufacture, market, and distribute spices, seasoning mixes, condiments, and other flavorful products to the entire food industry including e-commerce, retail, food manufacturers and foodservice businesses. Our most popular brands include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane, and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick. Our Purpose is "To Stand Together for the Future of Flavor and our Vision is "A World United by Flavor—where healthy, sustainable and delicious go hand in hand."


As a company recognized for its exceptional commitment to employees, McCormick offers a wide variety of benefits, programs, and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays, and vacation.

As a Business Analyst you will work with the business users to understand and document business requirements in user stories and help the business to agree on the acceptance criteria that will be used to confirm that the functions build support for those stories. During the user testing process you will help the business to organize suitable testers and ensure that the testing covers all the acceptance criteria.  Over time, you will develop a deep understanding of the business goals and challenges in achieving those goals. This knowledge will help to anticipate future requirements and identify areas where IT can deliver more value to the business. This insight is critical in helping the product owner prioritize the current backlog and future roadmaps.  Supporting the business with issues and change management means that the Business Analyst is key to understanding barriers to user adoption and strategies that can be used to increase the value of the solution to the business.   


Key responsibilities:

  • Perform research and interviews to determine IT business requirements and then translate into User stories.
  • Help business users define and document acceptance criteria.
  • Analyze, facilitate, model, and organize information in order to reconcile conflicts, elicit requirements and distinguish solution ideas from business needs.
  • Serves as a technical liaison to business product owners and to the IT Development Teams:
  • Requirements gathering (user stories).
  • Coordinating and Facilitating User testing.
  • Provide issue management for end-user problems and ensure a consistent high-level responsiveness and customer care.
  • Documenting steps required to resolve an issue.
  • Understanding and anticipating how business needs, and market trends could shape and build the product line model.
  • Understanding product line goals, objectives and road map.
  • Ensuring solutions are built within the product line model and contributing the solution design for their product(s).
  • Assist in business Change Management activities
  • Bring inconsistencies and problems to the attention of management via sprint retrospectives and suggest problem resolution and business process improvements.
  • Support the scrum process by completing tasks as needed to support the completion of stories
  • Maintain continuous personal learning and development to remain technological relevancy in current and emerging technologies.   
  • Perform other responsibilities as assigned by the Supervisor.   


Required Qualifications:

  • Bachelors degree typically within a technical subject such as computer science or significant level of experience in business analysis.   
  • 5+ years of business and/or systems analysis.   
  • Operating in an Agile software development environment with tools such as Jira, Azure DevOps etc.   
  • Excellent verbal, written and interpersonal skills needed to translate business requirements into technical solutions.    
  • Familiarity with Web Technologies such as HTML, CSS, Javascript etc.   
  • Knowledge of eCommerce systems and processes such as Shopify.   

Preferred Qualifications:

  • 10+ years of business and/or systems analysis
  • Understanding of SEO, Google analytics, and web content management .
  • Knowledge of process mapping and techniques such as BPMN etc.
  • Experience of the CPG industry.

McCormick & Company is an equal opportunity/affirmative action employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.


As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 


United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Nearest Major Market: Baltimore