CUSTOMER BUSINESS MANAGER I (remote Eastern)

POSITION OVERVIEW

The Customer Business Manager I on the Strategic Teams Region supporting all Specialty Food Distributor customers is responsible for delivering volume targets, managing Trade budgets, and leading customer planning initiatives. This role drives execution of retail fundamentals and partners closely with customers to achieve mutual growth objectives. Success in this position requires strong commercial acumen, cross-functional collaboration, and disciplined execution. Ideal candidate would have the ability to travel with frequency up to 25%. The Customer Business Manager I- Account Manager will report to the CBM II.

RESPONSIBILITIES

• Develop and execute customer and distributor business plans aligned to volume and profitability objectives.
• Implement strategies across promotion, pricing, distribution, shelving schematics, and category management for multiple McCormick brands.
• Present customer plans and lead execution to ensure achievement of volume and distribution targets.
• Optimize product assortment and mix to expand distribution and improve overall performance.
• Manage direct and broker relationships to ensure alignment and flawless marketplace execution.
• Oversee trade promotion investments and ensure effective utilization of trade spend.
• Travel overnight as business needs require.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in business, Marketing, Management, or a related field.
• Minimum of 2 years of sales, marketing, or related experience
• Solid understanding of CPG industry sector and competitive landscape
• Demonstrated analytical, problem-solving, organizational, and communication skills.
• Strong negotiation, influencing, and leadership capabilities.
• Proficiency in standard business and analytical tools.
• Understanding of how Sales integrates with Marketing, Supply Chain, and Finance functions.
• Analytical mindset and in-depth understanding of Circana and consumer insight driven business planning
• Travel as needed, including overnight travel, to support customer meetings, field engagement, and industry events. Up to 25%.
• Valid driver’s license with clean driving record

PREFERRED QUALIFICATIONS

• Advanced knowledge of McCormick product portfolio, product mix optimization, and profit drivers.
• At least 1 year managing customer accounts.
• Understanding of retail execution standards, store conditions, and industry best practices.
• Experience across non-traditional grocery channels (e.g., eCommerce, alternative distribution).
• Experience leveraging syndicated data for customer insights and decision-making.

Location Requirments:

• Eastern half of the US with a preference for Hunt Valley or Chicago location.

#LI-SM1

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 

Base Salary: $87,910 - $153,870

Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Sales Incentive Bonus (SIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:

- Comprehensive health plans covering medical, vision, dental, life and disability benefits

- Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support

- Retirement and investment programs including 401(k) and profit-sharing plans

Current McCormick employees who meet these qualifications and are interested in pursuing this position must notify their direct supervisor and their unit HR representative prior to applying.

First consideration will be given to employees who have been displaced from their jobs for positions with the same grade or lower. If there are no qualified candidates, all other employees will then be considered. No displaced employee will receive preferential consideration for a promotional opportunity. McCormick may recruit external candidates concurrently in order to expedite the recruitment process. Qualified internal candidates submitting bids within the first ten (10) days of the job being posted will be considered before external candidates. Internal bids received after the tenth (10th) day will be considered along with external candidates. It is the policy of McCormick and Company to select and promote for all positions without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.