Customer Supply Chain Collaboration Planner


You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.


We are looking to hire an Customer Supply Chain Collaboration Planner immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland. 


What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation

• Career growth opportunities

• Flexibility and Support for Diverse Life Stages and Choices

• We prioritize our communities and the planet we share. We are proud to be awarded as a Diversity Inc. Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products)

• Wellbeing programs including Physical, Mental and Financial wellness

• Tuition assistance

Position Overview: As part of the North American Supply Chain organization, the Customer Supply Chain Collaboration Planner is the resource that has responsibility and accountability to influence, improve and manage customer supply chain metrics. The scope includes all aspects of customer interaction and support to enable and influence improvement in supply chain efficiencies for the following focus areas: replenishment and promotional forecast data to support customer demand and production planning, customer inventory levels, cost targets, customer service objectives, order pattern improvements, fines and fees reductions, and transportation and distribution efficiencies. This resource is responsible for actioning with customers, the value-added insights on improvements in efficiency and reduction of supply chain cost.

Key Responsibilities

• Utilize our internal reporting capabilities to action collaboration and recommendations with internal departments including Customer Supply Chain, Customer Service, Demand Planning, Sales, Sales Planning, Supply Planning, VMI, Distribution and Transportation to ensure McCormick meets internal and external customer objectives including process improvements, cost reductions, service issue resolution, and efficiencies.

• Serve as a McCormick expert in customer business objectives and strategies, provide recommendations and influence adoption of MKC system settings and customer settings, utilizing expertise, ensuring all McCormick constraints, service settings, lead times, profiles, and all components of the supply chain are accurate and optimal. Action recommendations with Sales and other Customer Supply Chain Managers where applicable to change and update customer replenishment mechanisms.

• Collaborate with assigned customers and internal resources to define expectations, align processes, develop goal transparency and alignment, and gain product and supply chain insights to ensure effective business plans are established to support customer.

• Effectively communicate internally and externally to support issue resolution and drive awareness against business performance metrics.


Required Qualifications

  • Bachelor’s Degree in Supply Chain, Data Analytics, Finance, Business or related field required.
  • 5+ years experience in Supply Chain, Sales, Finance, or related field
  • Experience with (SAP/APO/ Power BI, Tableau) & Advanced Planning Systems or comparable ERP system.  Advanced user of MS Excel Proficiency in Power BI, Power Point, Word, Tableau
  • Excellent analytical skills - ability to manage & manipulate large amounts of data & convert to clear business information.
  • Demonstrated ability to analyze, trouble-shoot, problem solve and resolve complex issues required.
  • Ability to manage medium/large projects and/or process improvement initiatives with cross functional teams using advanced influencing & leadership skills required.
  • Outstanding communication, organization, and coaching skills required.
  • Demonstrated ability to comfortably present to all levels of leadership in and out of the Supply Chain
  • Supervisory experience

Preferred Qualifications:

  • Supply Chain Certification(s) – APICs, etc
  • Experience with specific key account customer dashboards and tools CPG experience VMI, Transportation, Distribution, Integrated Business Planning experience.



McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 


United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Nearest Major Market: Baltimore