EMPLOYEE BUSINESS SERVICES COORDINATOR

McCormick & Company, Inc., a global leader in the spice, flavor, and seasonings industry, is seeking a full-time Employee Business Services Coordinator. This new hire will work in the Technical Innovation Center, located in Hunt Valley, MD. The Employee Business Services Coordinator will report to a Facility Operations DIrector.

McCormick & Company, Incorporated is a global leader in flavor with approximately 14,000 employees worldwide. With over $6 billion in annual sales across 160 countries and territories, we manufacture, market, and distribute spices, seasoning mixes, condiments, and other flavorful products to the entire food industry including e-commerce, retail,food manufacturers and foodservice businesses. Our most popular brands include McCormick, French's, Frank's RedHot, Stubb's, OLD BAY, Lawry's, Zatarain's, Ducros, Vahiné, Cholula, Schwartz, Kamis, DaQiao, Club House, Aeroplane, and Gourmet Garden. Every day, no matter where or what you eat or drink, you can enjoy food flavored by McCormick. Our Purpose is "To Stand Together for the Future of Flavor and our Vision is "A World United by Flavor—where healthy, sustainable and delicious go hand in hand."

As a company recognized for its exceptional commitment to employees, McCormick offers a wide variety of benefits, programs, and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, 401(k), profit sharing, paid holidays, and vacations.

POSITION OVERVIEW

Under general supervision, the Employee Business Services Coordinator will provide front desk administrative and mailroom support at the Global Headquarters location. Responsibilities include sorting, and distribution of incoming mail and packages, preparing shipping labels and postage for outgoing mail and packages, while also providing front-line customer service by answering the main company phone line and supporting the front reception desk. This role ensures timely delivery of correspondence, professional handling of visitors and callers, and smooth operation of general office services. Strong computer skills are essential for managing mail systems, email communications, and administrative tasks.

RESPONSIBILITIES

Mail & Package Handling

• Receive, sort, and distribute all incoming mail, courier deliveries, and packages to appropriate recipients or departments.
• Prepare and process outgoing mail and packages, including postage, shipping labels, and courier arrangements.
• Ensure time-sensitive documents are prioritized and delivered promptly.

Front Reception Desk Support

• Greet and assist visitors, clients, and vendors in a professional manner.
• Ensure visitors sign in and follow building security protocols.

Telephone Support

• Answer the main company phone line promptly and professionally.
• Direct calls to the appropriate departments or personnel, take accurate messages, and provide basic company information.
• Handle inquiries courteously and maintain a positive company image during all interactions.

Administrative/Office Support

• Maintains current building access (C-cure) records
• Handles data entry of CAAP projects, PO processing, and departmental record keeping and filing
• Organizes and maintains all contracts associated with the facilities group - a dollar amount of $500,000
• Processes invoices, sets up and tracks purchase requisitions in SAP for goods and services for the building
• Distributes and keeps track of Company passes (i.e. passes to the Baltimore Zoo, Aquarium, Science Center and other employee discount programs)

Computer & Administrative Skills

• Use email, word processing, and spreadsheet applications (e.g., Microsoft Outlook, Word, Excel) for communication and record-keeping.
• Use online courier portals for booking shipments and printing labels.

Qualifications

Education & Experience

• High school diploma or equivalent required.
• Previous experience in a mailroom, shipping/receiving, office support, or receptionist role preferred.

Skills & Competencies

• Strong organizational skills and attention to detail.
• Excellent verbal communication, telephone etiquette, and interpersonal skills.
• Proficient in Microsoft Office (Outlook, Word, Excel) and comfortable learning new software.
• Customer service orientation with a professional demeanor.
• Ability to work efficiently and meet deadlines in a fast-paced environment.
• Ability to lift packages up to 50 lbs.

Working Conditions

• Primarily based in the mailroom, with regular duties at the front reception desk and via phone.
• May require occasional lifting, bending, and use of hand trucks or carts.
• Standard office hours.

The pay range for this position is $20.94 - $31.42.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.