Global Process Coordinator (HYBRID)

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

We are looking to hire an Global Process Coordinator immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland. 

What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation

• Career growth opportunities

• Flexibility and Support for Diverse Life Stages and Choices

• We prioritize our communities and the planet we share. We are proud to be awarded as a Diversity Inc. Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products)

• Wellbeing programs including Physical, Mental and Financial wellness

• Tuition assistance

POSITION OVERVIEW:

The M2D Global Process Coordinator (GPC) is responsible for understanding the business and behavioral requirements of their assigned workstream and working cross-functionally to drive success for Program Leo and the McCormick organization in the transition.

The GPC will work in partnership and collaborate with the business functions, process teams, and Organizational Readiness team, among others. The GPC reports to their Global Process Owner and/or Global Process Manager.

The GPC should be able to demonstrate strong business and technical acumen and build a working knowledge of the future state of the program so that they can effectively participate in program activities, including testing, training, deployment, and hypercare.

RESPONSIBILITIES:

• Participate in the review of training materials as needed
• Prepare for and deliver training as needed, including preparing local Super Users to deliver end-user training
• Answer business-related questions for End Users and local Super Users
• Escalate challenges, questions, and issues to the Program Team, as appropriate
• Ease the transition by coaching their peers and modeling the new behaviors
• Provide feedback, guidance, and expertise throughout the solution design phase
• Participate in Functional Integration Testing and Functional Unit Testing as needed
• Support business testers to prepare for and execute SIT and UAT
• Ensure Super Users are certified per the workstream training matrix
• Serve as the first line of support for Super Users through hypercare
• Identify post-go-live training or process documentation needs Support additional assignments from their GPO, GPM, or Organizational Readiness as needed

REQUIRED QUALIFICATIONS:

• Bachelor’s Degree in related professional area or equivalent business experience
• 6-8 years minimum of business or professional experience
• Demonstrated knowledge and understanding of McCormick’s current business processes, their assigned functional area, and ways of working
• Demonstrated buy-in for transformational change at McCormick and specifically Program Leo
• Demonstrated SAP experience and ability to quickly develop a working knowledge of SAP S/4HANA
• Proficient with Microsoft Office tools (e.g., PowerPoint, Word, Teams)
• Strong written and verbal communication skills, including presentation skills
• Global mindset and cross-cultural competency
• Strong organizational, analytical, and administrative skills in a deadline-driven environment
• Aptitude and enthusiasm for learning and teaching
• Highly flexible and adaptable to change
• Strong team player and ability to work well within a process team
• Demonstrated patience necessary to productively respond to end-user support needs
• Willingness to travel

#LI-NP2

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future.