IT Intern Summer 2024

McCormick & Company, Incorporated is seeking a full-time IT Intern Summer 2024 located at 24 Schilling Road, Hunt Valley, MD.  This is a 10-week internship (June 2024 - August 2024) which requires 40 hours per week, Monday through Friday.

Launch your career with a Global Leader in Flavor　

At McCormick, you'll join us in “Saving the World From Boring Food” and fulfill your desire to be a part of something bigger than yourself.  Employees throughout our global corporation are united by two things - a passion for flavor and driving results. People are drawn to McCormick because of a culture that challenges them to reach their full potential. 　

Our 10 week Summer Internship Program in Hunt Valley, MD allows college students to get a glimpse into what it's like to be a part of the McCormick family - rich in flavor, culture, and employee empowerment.　

During your time as an Intern you will sharpen your leadership skills, work on real-world challenges, and collaborate with the best leaders in the industry.  You will also have the opportunity to network with executives, participate in social events with other interns, and give back to the community. We are looking for the next generation of problem solvers to drive change within McCormick.  Are you up for the challenge?

PLEASE NOTE : Candidates who require visa sponsorship for employment now or in the future will not be considered for this position.

As an IT Intern, you will play a vital role in assisting our Information Technology Service Management department in identifying ways to manage and maintain the configuration management database (CMDB) along with related processes. This internship in an exciting opportunity that will enable you to demonstrate the benefits, define, and communicate many use cases of how the CMDB provides value to our core and business services. We will provide you with hands-on experience in IT Service Management practices and you will be exposed to the core principles and practices of ITSM, while working alongside experienced professionals in the field.

Responsibilities:

• You will be empowered to assist in ensuring that all IT assets, components, and configurations are accurately documented, tracked, and controlled to support the organization’s operational needs. While administering configuration control processes to manage changes to CI attributes and relationships.
• By monitoring and assessing changes in the environment, you’ll ensure organization's policies and standards are adhered to.
• Create and maintain reports on the status and history of CI configurations to track changes, versions, and relationships between CIs.
• You will collaborate with ITSM team leaders to create and update knowledge articles, documentation, and best practice guides. While identifying a succinct and organized approach of categorizing knowledge articles to improve searchability and accessibility for IT support staff. By analyzing feedback from IT support teams and end-users you will identify areas for knowledge base improvement and AI Chatbot performance.
• Assist in creating and promoting the use of the knowledge base among IT staff through training sessions and communications. Generate dashboards on knowledge base usage, feedback, and the impact of knowledge management initiatives.

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.