Process Improvement Delivery Director


You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.


We are looking to hire an Global Process Improvement Delivery Lead immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland. 


What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation

• Career growth opportunities

• Flexibility and Support for Diverse Life Stages and Choices

• We prioritize our communities and the planet we share. We are proud to be awarded as a Diversity Inc. Top 50 company for Diversity and have multiple Sustainability awards (ranking #22 in the World and #1 in Food Products)

• Wellbeing programs including Physical, Mental and Financial wellness

• Tuition assistance

Position Overview:

Reporting to the Global Process Improvement Director, the Process Improvement (PI) Delivery Director is responsible for ensuring the successful and timely delivery of process improvement initiatives across both GBS & Enterprise by providing leadership, managing resources, and fostering effective communication. Key objectives include building and leading the transformation through process optimization, automation, digitalization, and upskilling of the organization's entire workforce. This leader will also be responsible for defining and tracking Joint Accountability Agreements (JAAs) or key performance indicators (KPIs) to measure the success of process improvement initiatives, providing regular reports to leadership.


Key Responsibilities:


  • Oversee PI initiatives and drive the GBS & Enterprise PI strategy and implementation roadmap, focusing on simplifying and digitizing processes for enhanced efficiency and full productivity potential. Actively lead/participate in Kaizen events, PI planning sessions, facilitating the cascade of PI objectives to the working team for streamlined execution. Oversee global business transformation initiatives & drive customer customer-centric mindset.
  • Work across different businesses, functions, and regions to understand end-to-end business processes & data architectures, and identify inefficiencies and opportunities for improvement & standardization. Develop detailed plans outlining the scope, objectives, timelines, resource requirements, and deliverables for process improvement initiatives. Identify risks/issues and communicate them proactively for timely mitigation.
  • Establish and monitor process quality metrics along with JAAs/KPIs to ensure ongoing performance evaluation and improvement. Lead the sprint planning and retrospective sessions, reviewing metrics, completing training as required, and facilitating continuous improvement.
  • Identify needs for digital tools, automation solutions, and technology platforms that enable process enhancement/digitization and collaborate with the D&A/ Automation team for support.
  • Provide coaching to Process Improvement Managers, fostering skill development and ensuring alignment with strategic objectives.



  • Extensive proficiency in Lean, process mapping, and technology enhancement
  • Strategic and forward-thinking with the ability to drive optimization
  • Excellent customer relationship management (with the understanding of business culture)
  • Strong project and change management skills
  • Proficiency in Risk Management and Quality Assurance
  • 10+ years of relevant experience
  • Strong cross-functional program and program/project management experience
  • Demonstrated ability to drive results using continuous improvement tools, analytical decision-making, building strong relationships, and direction-setting
  • Flexible and able to manage concurrent priorities




  • BA/BS or Master degree in business, finance, engineering, supply chain or another relevant field
  • Effective communication, influencing and diplomacy skills
  • Strong problem-solving skills: leads other in problem solving and root cause analysis
  • Lean / Six Sigma/ (black belt) / BPM / PMI Automation & business efficiency tools portfolio understanding preffered
  • Able to travel
  • Fluent English is required

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 


United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Nearest Major Market: Baltimore