QA MANAGER II CUSTOMER

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

We are looking to hire a Quality Manager II, Customer immediately in a Hybrid (50/50) capacity at our Global Headquarters in Hunt Valley, Maryland. 

What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits you’d expect from a global leader (401k, health insurance, paid time off, etc.) we also offer:

• Competitive compensation

• Career growth opportunities

• Flexibility and Support for Diverse Life Stages and Choices

• Wellbeing programs including Physical, Mental and Financial wellness

• Tuition assistance

Position Overview
To manage the Quality relationship between McCormick and Flavor Solutions customers within the Americas Region.

Key Responsibilities

•    Primary Quality contact for all Flavor Solutions customers across the Americas region, meeting their specific requirements for service performance/responsiveness
•    Development and execution of the CTS strategy for each Flavor Solutions customer; primary accountability to ensure customer needs are delivered through McCormick site, function, and business unit strategies
•    Own the governance processes to drive quality performance of Flavor Solutions customer requirements, including meeting and/or establishing all customer reporting and review routines, and meeting all customer audit/approval needs
•    Represent the Quality function in McCormick Customer-focused business leadership teams as appropriate
•    Accountable for the processes that capture and respond to Flavor Solutions customer complaints

•    Accountable for the processes that deliver all Flavor Solutions customer specifications and data requirements
•    Leadership and management of Flavor Solutions Customer Quality Managers 
•    Specific personal accountability for management of the Flavor Solutions customers relationship globally – liaising and working with global McCormick teams as required

Required Qualifications

• Bachelors Degree in Food Science/Food Technology (or equivalent)
• Minimum 5 years’ leadership experience in the food industry in a Quality Management role
• Customer Management experience (major flavor solutions and/or retail customers).

#LI-CG1

McCormick & Company is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

As a general policy, McCormick does not offer employment visa sponsorships upon hire or in the future. 

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Base Salary: $103,530 to $181,150

Base salary compensation will be determined based on factors such as geographic location, skills, education, experience for this role, and/or internal equity of our current employees as part of any final offer. This position is also eligible to participate in McCormick’s Incentive Bonus (MIB) Plan. In addition to a competitive compensation package, permanent employees of McCormick are eligible for our extensive Total Rewards programs that include:

- Comprehensive health plans covering medical, vision, dental, life and disability benefits

- Family-friendly benefits such as paid parental leave, fertility benefits, Employee Assistance Program, and caregiver support

- Retirement and investment programs including 401(k) and profit-sharing plans