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Customer Account Manager

KEMALPASA, 08, TR, 35170

Position:            Customer Account Manager

Based:                Turkey/ İzmir Kemalpasa.




We are looking for Customer Account Manager for our company which is located in Turkey/ İzmir Kemalpasa.


Account Manager role is to oversee a portfolio of assigned customers, operate as the lead point of contact for all matters specific to assigned accounts, develop new business from existing customers and actively seek for new sales opportunities.






  • Serve as the lead point of contact for all customer account management matters
  • Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports.
  • Liaise with cross-functional internal teams (including Customer Service and NPD, Technical, Finance, Supply Chain and Operations) to improve the entire customer experience.
  • Negotiate contracts and tenders to maximize profits
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing customers and/or identify areas of improvement to meet sales quotas
  • Collaborate with sales team to identify and grow opportunities for McCormick.
  • Work closely with other Flavour solution teams across EMEA to ensure alignment on strategic initiatives / pricing etc.
  • Build forecast intelligence/ customer insight on customers through order history, communication, and relationships. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Ensure achievement of sales and profit targets (NSV and GM), effective management of customer P&L. Working closely with the internal business team to ensure the business delivers volume and profit aligned to McCormick strategy
  • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Handling Complexity - Ensure promotional plans are effectively executed within agreed budgets. Fully evaluate all promotional activity post execution for future investment and financial return
  • Ensure all activities are effectively planned and executed. Full planning activity via S&OP integrated into daily business planning & review
  • Avoid high levels of inventory and slow moving and obsolete stock through accurate order transactions and working cross functionally.
  • Assist customer service as and when needed.






  • Bachelor’s Degree in Business Administration, Sales or relevant field
  • 5-8 years food industry sales experience or sales experience in an adjacent industry with a similar selling environment. Working knowledge of technical aspects of products
  • Strong financial/commercial understanding together with ability to interpret and manage P&L
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
  • Excellent interpersonal and people management skills
  • Good communicator both verbal and written
  • Proven influencing and negotiation skills
  • Solid experience in MS Office and Presentations




At McCormick, we bring our passion for flavor to work each day. We encourage growth, respect everyone's contributions and do what's right for our business, our people, our communities and our planet.  Join us on our quest to make every meal and moment better.


Founded in Baltimore, MD in 1889 in a room and a cellar by 25-year-old Willoughby McCormick with three employees, McCormick is a global leader in flavour. With 12,400 employees around the world and more than $5 Billion in annual sales., the Company manufactures, markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry, retail outlets, food manufactures, food service businesses and consumers


While our global headquarters are in the Baltimore, Maryland, USA area, McCormick operates and serves customers from nearly 50 locations in 27 countries and 135 markets in Asia-Pacific, China, Europe, Middle East and Africa, and the Americas, including North, South and Central America with recognized brands.


At McCormick, we have over a 100-year legacy based on our “Power of People” principle.  This principle fosters an unusually dedicated workforce requiring a culture of respect, recognition, inclusion and collaboration based on the highest ethical values. 





If you are looking for a new challenge and want to join a highly motivated team in a rewarding environment, seeking a competitive salary and benefits package and opportunity to work with a global flavour leader. Then please apply via our careers centre at (96101)


Agencies:  McCormick as needed will work with external recruitment vendors through our Agency Portal. Unless previously contacted, McCormick does not accept unsolicited resumes from external recruiting agencies.


McCormick is an EOE/Veterans/Disabled/LGBT employer. 


United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.