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QA Team Manager - II


McCormick & Company, Inc., a world leader in the spice, flavour and seasonings industry, is seeking a full time Quality Team Manager to join the Quality Assurance group and will work at the London, Canada location at 600 Clarke Road in London ON. The Quality Team Manager will report to the Canada Quality Assurance Manager. 


With approximately $5.3 billion in annual sales, McCormick manufactures markets and distributes spices, seasoning mixes, condiments and other flavourful products to the entire food industry – retail outlets, food manufacturers and foodservice businesses. We create differentiating flavors consumers prefer with unmatched quality, science, innovation and service. Every day, no matter where or what you eat, you can enjoy food flavored by McCormick. McCormick makes every moment and meal better™


As a company recognized for exceptional commitment to employees, McCormick offers a wide variety of benefits, programs and services. Benefits include, but are not limited to, tuition assistance, medical, dental, vision, disability, group life insurance, profit sharing, paid holidays and vacations.




Under the general direction of the Quality Assurance Manager, the Quality Team Manager leads, engages and develops 25+ Laboratory technicians and Quality inspectors to ensure continuous manufacturing of products consistent with established standards and/or customer specifications.  The Quality Team Manager works within the High Performance Cultural Framework; actively teaching, coaching, developing and mentoring team members while demonstrating a deep respect for the capabilities of all people.




  • Leads and manages the associated QA labs and QA inspectors to achieve key indicator results that support the Canada sites’ strategic objectives, goals, strategies and measures (OGSMs)
  • Provides direction and supports the daily management and work prioritization of 25+ direct reports to achieve flawless process and product quality goals
  • Creates and leads the structure of High Performance to engage the team to utilize continuous improvement and lean tools to optimize results within the quality team
  • Assures compliance with Corporate QA/QC policies and procedures, as well as Federal, Provincial, and local regulations
  • Leads, develops and empowers Quality Technicians engaged in inspection and testing activities to ensure continuous control over materials, lab facilities, and products
  • Manages fiscal responsibility to ensure the department spend is consistent with business requirements
  • Investigates, identifies and communicates documented root cause and corrective actions quality defects
  • Maintains customer quality satisfaction through inspection of raw materials, in-process materials, production processes, environmental conditions, and finished products
  • Ensures the timely compliance to all corporate, divisional, and customer correlation/calibration programs
  • Conducts and participates in customer visits and audits as needed
  • Participates in Total Productive Maintenance (TPM) activities including Pillars and small team activities.




  • Bachelor’s and/or Master's Degree in Engineering, Food Science, Chemistry, Microbiology, or another technical field
  • Willingness and ability to work flexible hours to manage a 24-7 four shift operation
  • Minimum one (1) years of experience managing/supervising direct reports in a manufacturing / production environment
  • Minimum three (3) years working in Quality in food, beverage, flavor, pet food, and/or ingredient manufacturing plant(s)
  • Demonstrated knowledge of increased complexity such as working in another functional or technical area, significant project assignments, job rotation, etc. 
  • Sustained demonstrated leadership in a High Performance / High Performance Systems (HPS) environment
  • Successful management of projects through to successful completion
  • Demonstrated understanding of how day to day decisions affect business results, customers, staffing, materials, processing and maintenance
  • Experience reacting to multiple and changing priorities and achieving results within a compressed time frame
  • Experience recognizing problems, analyzing them, offering solutions and using logical thought processes when making decisions
  • Experience reading and interpreting technical documents such as specifications, procedure manuals and technical data sheets
  • Experience developing, coaching and motivating employees in a team-based environment
  • Excellent verbal and written communication skills
  • Experience writing technical procedures




  • Knowledge of and experience working with Food Safety Programs
  • Working knowledge of statistics
  • Experience in a CFIA/FDA regulated facility
  • Experience working with SAP software system
  • Understanding of the importance of Cost of Quality
  • Experience with Total Productive Maintenance (TPM)
  • Demonstrated analytical skills to determine root cause and deliver corrective actions
  • Willingness to relocate for future assignments




Throughout the selection process, accommodations for applicants with disabilities are available upon request.  Please notify H.R. if required.


United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.