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IT BUSINESS RELATIONSHIP DIRECTOR

SINGAPORE, Singapore, SG, 138567

 

 

It’s an exciting time to be in APZ - McCormick’s growth region. Our business here is transforming in remarkable ways. From the rice and spice fields of India and South East Asia to Australia’s herb farms, our mosaic of rich distinct cultures inspires the boldest of flavours.  Our headquarters and TIC in Singapore, along with our new and transformed facilities in Thailand, India and Australia are powering our regional growth ambitions. Here you’ll find a culture that celebrates the best of both; the energy of and pulse of a startup and the solid legacy of our McCormick brand.  We’re a region on the rise - bold, committed and hungry - so only changemakers need apply!

POSITION OVERVIEW:

With a focus on growth, the Business Relationship Director (BRD) works with business partners across McCormick Asia Pacific Zone region seeking to stimulate, surface, and shape demand for capabilities and solutions forming IT's business-aligned roadmap. This individual ensures that the potential business value from those capabilities and assets are captured, optimized, and recognized in partnership with other IT teams. Acts as an internal business consultant by recommending strategic projects that bring business value. Also, where appropriate, provides guidance and/or expertise regarding project design, architecture, implementation, and support.

As McCormick transitions to a digital business, this position is accountable for Asia Pacific Zone Commercial delivery and supporting other functions across the enterprise. This is a very large, strategic and transformational strategy wherein the BRD is expected to play a critical leadership role and help shape the future of our company.

 

The holder of this position sees themself as businessperson who uses IT as an enabler to business growth. While they take pride in a good IT implementation the real thrill comes from seeing that translate into business success. They know that to deliver that you need true collaboration, where getting the job done well is more important than lines on an organization chart.

 

The incumbent must be able to communicate capability roadmaps, strategies, solutions and trends both inside IT and with business leaders, in a form and level that each audience can consume.

Through effective stakeholder management, contributes to IT direction by actively partnering with business stakeholders, and Product Line managers to determine strategic technology direction. They work to identify ways in which they can support and advance business objectives. Additionally, helps shape business demand by partnering with business and IT resources to facilitate the creation of business cases and value plans and ensuring value optimization and communication across teams.

This individual is responsible for the indirect management of a global team.

 

RESPONSIBILITIES:

  • Drive the business and IT
    • Partner with business leaders to:
      • Drive sales growth by leveraging digital and commerce capabilities aligned to regional Commercial sales objectives. 
      • Ensure cross functional capabilities are in place to support regional business needs.
      • Enable them to articulate their function's technology needs and requirements to enable business performance.
      • Measure value deliver, and adoption. Develop future roadmap and opportunities.
      • Plan new initiatives, evaluate ideas, and determine how they fit into business capability roadmaps and priorities.
    • Partner with IT Product Line Managers to maintain visibility over the capabilities and portfolio execution.
    • Act as an internal advisor and visionary on emerging technologies by recommending strategic projects that bring business value.
  • Cost center and project budgets
    • Manage budgetary efforts necessary for securing appropriate funding for key efforts. Responsible to drive business case definition for strategic projects.
    • Accountable for the related local cost center(s) – where appropriate, budgeting technology projects and assistance in development of value propositions for solutions.
  • Technology strategy and architecture
    • Partner with IT product lines to ensure that APZ’s business needs are represented in product roadmaps.
    • Ensure partnerships and data sharing is evaluated by IT security to protect our business from cybersecurity and privacy risks.
    • Seek innovative solutions and feed them back to the business, weighing all key factors such as business fit, total cost of ownership, technological fit, compliance, security requirements and ease of use.
    • Evaluate new applications for compatibility with current systems, technical requirements, business objectives and corporate strategy.
    • Critically assess where APZ must deviate from global solutions. Ensuring regional solutions are based on sound ROI and ongoing business commitment to support and maintain.
  • Team leadership and coaching
    • Actively participate in performance evaluation process and development needs of global IT team members, including shaping goals and providing input to employee individual development plans.
    • Mentor team to shape initiatives and work efforts to seek cost efficiencies and effectiveness for the business.
  • Innovation
    • By actively surveying technology and process innovation, identify, develop and embed technology and strategic capabilities that drive profitable growth and/or provides competitive advantage for McCormick & Co. Drive innovation within the IT organization and the business through on-going evaluations of emerging or value-added solutions.
    • Leverage external sources, network, internal colleagues and partnerships to identify best practice and offer progressive solutions that deliver incremental value or create a competitive advantage.
  • Operational Excellence
    • Actively drive and is accountable for team adherence to company and department policies and standards including, but not limited to: Sarbanes-Oxley, IT General Controls and IT Operating Model (ITOM) processes.

 

 

REQUIRED QUALIFICATIONS:

  • Academic
    • BA/BSc - Business or Technology field, or related discipline.
  • Experience
    • IT & Business leadership experience developing business strategy to meet CPG business goals
    • Experience with key CPG business concepts e.g. JBP, RGM, TPM, IBP, Digital Marketing: CDP, DCO, eCommerce, etc.
    • 5+ experience in resource and budget planning
    •  7+ years’ experience in systems solution design, integration or development.
    • 5+ years prior staff leadership experience.
    • .
    • Strong knowledge and implementation experience of PIM/PXM technologies supporting Commerce solutions.
    • Moderate experience in systems integration, including Cloud platforms.
  • Competencies
    • Team player demonstrates exemplary leadership and is able to build relationships, interface effectively with all levels of the organization.
    • Progressive thinker, able to think and influence strategically across teams.
    • Experienced in managing relationships across multiple cultures and geographies up to the highest levels of the organization.
    • Sharp analytical, problem solving and decision-making skills.
    • Global business and functional acumen: able to understand the complexity of business on a global scale, embrace cultural and individual differences with empathy, work with the nuances of specific cultures to make informed decisions.
    • Strong time management, organizational and prioritization skills for self and others.
    • Project management skills in technical or business area.
    • Excellent English verbal and written communication skills.

 

 

PREFERRED QUALIFICATIONS:

  • MBA – Business acumen needed to work business and technology strategies and objectives.
  • 4+ full lifecycle IT implementations, including deployments on a global scale.
  • Experience with sales operations & Marketing technologies.
  • Experience with sales force and merchandizing solutions.

Our ambitions are bold. If you are a change-maker with a passion for flavour and an appetite for a good challenge, come have a seat at our table.  Your application will be treated in strict confidence.

We are proud to be an equal opportunity employer.  If you are a qualified applicant, you will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

WHY WORK AT MCCORMICK?

United by flavor. Driven by results.

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.