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Quality Continuous Improvement Lead

Date: 24 oct. 2021

Emplacement: HADDENHAM, GB, HP17 8LB

Entreprise: McCormick & Company


Quality Continuous Improvement Lead

Haddenham, UK



Position Overview:


The role is accountable for ensuring practical implementation and operational adherence to quality systems and food safety requirements as specified by the Quality governance team, including but not limited to HACCP, internal audits and inspections, Allergen PCS routines.

 The role is the key point of contact for the operations team with respect to quality& food safety.


Main Responsibilities:


  • Deputise as appropriate for the Quality Systems & Food Safety Lead
  • Implement Quality and Food Safety systems and programs within operations as per the standards set by the quality governance team, including, Environmental Monitoring, MCS, glass control, Allergen Validations, Foreign Body controls.
  • Co-ordinate the role out of Quality & Food Safety Training programs within Operations. Ensure that all Operational staff receive relevant training and achieve the minimum agreed understanding of the training and how it applies to their role within McCormick.
  • Conduct daily Standard defect audits to ensure CTQ & CCP compliance to required standards as determined by the quality governance team.  Conduct internal inspections and audits to ensure that operations comply with the required regulatory, customer, corporate and third-party accreditations.
  • Primary point of escalation for Operations with regards to Quality and Food Safety non-conformances, CTQ and CCP deviations.
  • Timely and accurate maintenance of data systems to ensure compliance to traceability standards and key performance indicators
  • Routine analysis, trending, reporting of Quality & Food Safety RCA & CAPA to ensure appropriate handling, response, and resolution of Customer complaints and KPI deviations. 
  • Implementation of Quality & Food Safety control plans (as determined by quality governance team) for projects undertaken on the within Operations, including installations, modification of equipment, buildings and processes.
  • Conduct routine reviews with the Factory Leadership Team



Required Qualifications:


  • Similar leadership role in a food manufacturing environment working within Quality Management Systems
  • Practical knowledge and experience of: BRC, HACCP implementation, Allergen management
  • Ability to work autonomously, without direct supervision
  • Ability to work on own initiative as well as part of a team
  • Good written and verbal communication skills
  • Ability to interact with multiple levels within the business as well as with external contactors and Customers
  • Ability to provide supervision, conduct competency assessments and deliver training
  • Working knowledge of SAP would be advantageous
  • Ability to interpret analytical and microbiological data
  • Willing and capable to learn new skills
  • Must be willing to work in a manufacturing environment
  • Ability to effectively conduct root cause analysis and develop corrective and preventative action plans


Preferred Qualifications:

  • Practical experience in the application of HACCP, quality systems management, internal auditing, allergen management, RCA & CAPA management
  • HACCP Level 3
  • Practical knowledge of Major QSR, Snack and retailer quality & food safety requirements