Commercial Manager - QSR

It's an exciting time to be in APZ - McCormick's growth region. Our business here is transforming in remarkable ways. From the rice and spice fields of India and South East Asia to Australia's herb farms, our mosaic of rich distinct cultures inspires the boldest of flavours.  Our headquarters and TIC in Singapore, along with our new and transformed facilities in Thailand, India and Australia are powering our regional growth ambitions. Here you'll find a culture that celebrates the best of both; the energy of and pulse of a startup and the solid legacy of our McCormick brand.  We're a region on the rise - bold, committed and hungry - so only changemakers need apply!

Role Summary: 

This role is responsible for managing and growing key accounts across Quick Service Restaurants (QSR), chicken processors, and selected FMCG customers in Southeast Asia and North Asia. The position requires a commercially agile professional with 3–5 years of B2B food industry experience, strong exposure to QSR customers, and the ability to operate effectively in a fast-moving, complex, and cross-functional environment.

Key Responsibilties: 

• Manage and grow a portfolio of QSR, chicken processor, and FMCG accounts across SEA and North Asia, ensuring strong customer engagement, business continuity, and delivery against commercial targets.
• Develop and execute account plans aligned with customer priorities, identifying opportunities for growth through new applications, innovation projects, and value-added solutions.
• Serve as a key commercial interface between customers and internal teams, working closely with R&D, Marketing, Regulatory, Quality, Supply Chain, and Finance to deliver timely, customer-focused solutions.
• Support innovation and renovation projects by translating customer needs, operational constraints, and market trends into clear commercial briefs and actionable project plans.
• Operate effectively in a highly dynamic environment, managing multiple customer requests and internal priorities simultaneously while maintaining focus on key deliverables and outcomes.
• Monitor customer performance, pricing, and commercial terms, proactively identifying risks and opportunities and escalating issues as needed to ensure customer satisfaction and business results.
• Represent the voice of the customer internally, contributing to regional commercial discussions and ensuring alignment between customer expectations and McCormick’s capabilities.

Desired Candidate Profile: 

• Bachelor’s degree in Business, Marketing, Food Science, or a related discipline. 
• 3–5 years of commercial or key account experience in the food, ingredient, or FMCG B2B industry.
• Mandatory experience working with QSR customers (directly or through processors).
• Experience working with chicken processors or protein supply chains is a strong advantage.
• Experience managing regional or multi-country accounts is preferred.
• Strong commercial and customer-management skills, with the ability to build trust and credibility with QSR and food industry customers.

If you'd like be considered for this position, please discuss your interest with your immediate manager. Then apply online via SuccessFactors Careers or Internal or an Internal Application form by (add closing date) The Requisition number for this position is (insert) Please complete your application by the closing date above and direct any queries to (insert  name) in your local HR team.

McCormick is proud to be an equal opportunity employer.  If you are a qualified applicant, you shall receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.