Quality Manager III

You may know McCormick as a leader in herbs, spices, seasonings, and condiments – and we’re only getting started. At McCormick, we’re always looking for new people to bring their unique flavor to our team.

McCormick employees – all 14,000 of us across the world – are what makes this company a great place to work.

We are looking to hire a Quality Manager III in a Hybrid (60/40) capacity for our site in Mexico City. This is 3 days in the office and 2 days remote.

Please submit your CV in English.

What We Bring To The Table:

The best people deserve the best rewards. In addition to the benefits, you’d expect from a global leader (health insurance, paid time off, etc.) we also offer:

• Competitive compensation
• Career growth opportunities
• Flexibility and Support for Diverse Life Stages and Choices
• We prioritize our communities and the planet we share
• Wellbeing programs including Physical, Mental and Financial wellness

Position Overview:

Under the general supervision of the Plant Manager and QA Operations Director, provides leadership of approximately 40 team members at the McPesa manufacturing site, for the development, implementation, and administration of the Quality Control function to ensure product safety, integrity, and conformance with respect to customer, Divisional, Corporate and regulatory requirements. This position is a member of the McCormick McPesa Plant Leadership Team and Divisional QA team leadership to formulate and execute a strategic quality plan for the business. Responsible for managing vendor quality programs that impact the facilities, as well as customer complaints through root cause analysis. Provide leadership to develop and implement food safety program, e.g., HACCP, GMPs, Pest Control, Recall, Food Allergen and Environmental Monitoring. As a member of the Plant Leadership Team, requires comprehensive understanding of the concepts and principles within their own functional area and requires knowledge of these elements in other relevant functional areas to participate in the resolution of issues that have an impact beyond the area or impact multiple areas. 

Key Responsibilities:

• Maintaining customer quality satisfaction through the implementation and use of programs to control raw materials, in-process materials, production process, environmental conditions and finished products.
• Conducts or coordinates customer/vendor visits and third-party audits. Execute plans for continuous improvement for operations. Prepares and oversees customer site visits and audits. Execute plans for continuous improvement for operations. Prepares and oversees customer site visits and audits.
• Utilizes the MHPS Systems to empower and develop their teams using established MHPS systems, core beliefs, guiding principles and attributes. Performs evaluations and creates development/training plans for individuals within the team and manages employee relations. Actively uses PDPs to document and facilitate improvement/recognition discussions. Manages compensation process for team and recommends wage increases for high performers (pay for performance).
•  Interact with other division QA Managers, Directors, and Corporate QA leadership. Lead QA Team to develop specifications, BOMs, recipes and inspection plans for raw materials and finished goods.
• Managing department staffing, expense budget, and capital projects.
• Ensures compliance with applicable laws and regulations issued by OSHA, EPA, FDA, and other federal, state, and local regulatory agencies.

Required Qualifications:

• Bachelors’ Degree in Quality/Research/Product Development, or similar.
• 10+ years functional experience in Quality Assurance.
• 5+ years team-leadership / people-management experience.
• Food manufacturing industry experience required.
• Strong leadership experience with demonstrated success in managing multiple projects and people.
• Detailed understanding of how all areas of a plant and warehouse interact to contribute to the business and to meet customer's expectations.
• Commercial awareness as it relates to competition but only requires limited understanding of the latest developments in the industry.
• Extensive knowledge of HACCP, Auditing, SSOP’s, GMP’s, FDA, OSHA, Quality Systems, and Plant Sanitation required. 
• Interpersonal Skills - leadership, interactions, communication, influence: Strong communication and diplomacy skills are required to guide and influence others. Leadership of exempt Team Managers or equivalent to achieve common objectives. May interface with external parties as representative of the plant/facility. Strong cross-functional strategic leadership, communication, and teamwork skills. Ability to translate strategy into actionable information in small or large groups in a clear, concise, and professional manner. Ability to influence upwards Interacts with Quality leadership, Regulatory, Customers, Operations, Materials, and other departments as needed Frequent communication with outside customers and suppliers, regulatory bodies and production.
• Other Skills and Competencies: Leadership: This job has full management responsibility for the team, including management of people, defining roles and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. 
• Advanced/fluent English (spoken & written).

Preferred Qualifications:

• Level of Education and Discipline: MS in Technical - Quality/Research/Product Development.

Dimension:

• As a major component of McCormick & Co.’s growth strategy in  Latin America; the McPesa Manufacturing site produces dry seasonings and flavors for key flavor solutions customers.
• The McPesa manufacturing site is a 92,558 sq. ft. facility with 12 manufacturing lines that operate on a 24x7 schedule, producing approximately 92 million lbs/year annually that support key business platforms in the Latin America region and globally.
• This role has responsibility for the Quality programs at the McPesa Manufacturing site and the Mexican region, and is instrumental in identifying, actioning and appropriately escalating Quality & Food Safety risks associated with the region.
• Accountability for the operations is shared among the PLT members. The job analyses complex information to make judgements and decisions. The job must resolve problems by applying technical experience and expertise to review precedents, identify potential solutions and select the best and most viable course of action. Risk Management: by providing leadership through risk, crisis, change and knowledge management to define, develop, implement, maintain and improve Quality Assurance and Food Safety performance that support both McCormick, our customer’s & regulatory requirements. The job has an impact on the business through responsibility for the quality and compliance of products reaching customer/consumers. The job also has an impact on the business through joint influence over and responsibility for planning of resources and finance (shared with Plant Leadership Team). Decisions led by this manager can materially impact quality reputation, cost, inventory positions (cash flow) and customer service. Directly impacts the work and performance of quality and production/operations teams. Performance will also directly impact the overall performance and effectiveness of the plant, division, and Company. There is a high degree of interactions with customers, making sound decisions and defining/setting strategies. 

As an Equal Opportunities employer, McCormick is committed to an inclusive workforce.